FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

What’s the payment terms?

We accept LC, T/T, Paypal.

How’s the delivery time ?

usually it will take about two weeks for production

Tell me the standard of package?

For the small capacity, it use carton, but for big capacity, we should use strong wooden case for protection.

what kind of material of transformer?

For servo type stabilizer, we have two types, one 100% copper and the other is copper with aluminum. It depends on your requirement. In fact,those two have no difference if normal work well. Only except the long life. Copper is better and also higher price. For relay type stabilizer, we use toroid coils, the material is aluminum. comparing with square coils, toroid coils with high efficiency.

Could you offer Form A or C/O ?

It totally not a problem. We can prepare relative documents to foreign affairs office or other office to apply for this certificate.

Would you accept to use our logo ?

If you have good quantity,it absolute no problem to do OEM.

We want to know month capacity?

It depends on which model.For example for relay type small capacity , month capacity can reach near 10000pcs   and big capacity near 2000pcs.

Where is your market?

Our product are popular in South America, Eastern Europe, Southeast Africa, Oceania, Mid East, Eastern Asia, Western European so on.Some of them are our regular customers and some of them are developing. We hope you can join us and make mutual benefit from our cooperation.

what kind of certificate you have ?

Our company already achieve ISO9002, and for products, we have CE

Days after receiving the payment ?

1.Enquiry answered within 24 hours

We will try our best to reply as soon as possible and our mobile work on line 24 hours

2.OEM/ODM available 

We can do OEM/ODM as some special requirement of products.

3.Customized products supplied

We have more than 10 technician and engieers to answer /solve our products problem anytime of work days.

4.Sample for you 

We can offer special sample, but all the charge need paid by yourself for the sample. after orders,we will back these charge .

5.12-18month warranty time(except the overload problem) 

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